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Josh Phillips
Project Consultant
Core GSD Capabilities
Service design delivery
Project management
Business transformation
User, customer & employee experience
Josh Phillips
Project Consultant
Josh is an expert Change and Project Consultant with over 10 years of experience within the Utilities, Health, and Education Sectors.

Josh loves to bring fresh perspectives to challenges, challenging the status quo to drive measurable improvements and change. He possesses experience in business improvement, Lean, Agile, and Design Thinking, all of which contribute to his approach. For example, his successful implementation of a new service management operating model at the University of Tasmania led to improved service quality, enhanced operational efficiency, and increased overall satisfaction among stakeholders. Josh has well-developed stakeholder management skills and excels in exercising influence with senior leaders and executives to achieve positive business outcomes.
Qualifications
Graduate Certificate of Public Policy, University of Tasmania
Bachelor of Science (Honours), 1st Class, University of Tasmania  
Prosci® certified Change Practitioner
Lean Leader & Certificate IV in Lean Management
Lean Six-Sigma Green Belt, Pyzdek Institute
Design Thinking for Innovation, Darden School of Business