Mapping a pathway to success

As the race to decarbonise Australia's energy industry intensifies, Tasmania has a big part to play in our renewable future. Our consultants work with businesses leading the way in this transformation.

When undertaking major development projects and tendering to source equipment and services, there is a large amount of work that goes into the supporting IT processes and systems, ensuring they are robust and auditable and perform to expectations.

On a major renewable industry tender earlier this year, this is where we jumped in to help out.

Here at GSD, joining the dots is one of our favourite things to do. And we’re not talking about making pretty pictures (although they sometimes happen anyway which is always a delightful surprise). We’re talking about mapping a pathway from A to B and ensuring every step is documented along the way.

With this project it was important we engaged with all stakeholders to establish and document the correct business processes the IT system would need to run the tender. These would then be mapped for the vendor building the tender IT system to ensure the correct workflows were in place.

When we build process maps, we don’t just record the steps as they exist. We look at ways to improve the processes to increase efficiency. We look at where the business is at, and where they want to go, and ways of refining the pathway to success to help them get there.

With many options open through the tender system design phase, we needed to develop a good understanding of what the client required, the system functionality and match these to find the best outcome

As consultants we know the importance of embedding ourselves in the project team and making sure the team has the tools and information they need to keep the system running smoothly into the future.

After testing and confirming the system is ready for ‘go live’, we create documentation that details the processes mapped, traceability of information and system operations for the client to refer back to.